If not otherwise agreed, shipments will be made through forwarders selected by Parasport Italia. In this case, and only when shipping costs are charged to the Customer, goods travel at our own risk.
In case of damage or loss Parasport Italia agrees to send a new product or, in case the products should be unavailable or discontinued, to suggest an alternative product, with similar features, with the option for the Customer to refuse the alternative product, and claim a reimbursement.
In case the forwarder is chosen by the Customer, Parasport Italia won’t be responsible for damage or loss of the products since goods have been picked up by the forwarder at our own warehouse.
Delivery time depends on products ordered, and will appear on order confirmations. Delivery time can change in case of absolute necessity, or due to general traffic conditions, or for Authorities will.
Unless otherwise agreed in written by both parties, deliveries will take place during office hours: from 8.30 a.m to 12.30 p.m., and from 3.30 p.m. to 7.30 p.m., all working days, Monday through Friday.